What is your 'Go Paperless' Initiative?

Ross and Liddell encourage owners to sign up to digital communications. This ensures that owners receive our communications quickly, whilst also
benefitting the environment.

If homeowners would prefer to receive hard copies of our communications and invoices via post, a fixed annual fee of £10.00 plus VAT will apply to cover the additional administration and increasing costs arising from stationary, printing and postage. If applicable, this “Paper Communication Charge” will be included automatically in owners’ accounts each year at May, for the majority of accounts, or at November for clients receiving an annual November account only.

We continue to encourage clients to adopt a paperless approach. You can change your communication preferences at any time, by
contacting our team, or by logging into our Secure Online Web Portal and selecting the option for email communication and billing. For guidance on how to change you communication preferences via the portal, please visit our myR+L ‘How To’ Guide.