A factor who truly cares about delivering for homeowners.
We’re all about getting the job done.
Whether it’s tackling routine maintenance or managing complex property issues we’re here to deliver – every time.
New website coming soon.
Please find links to essential information below:
Should you require any additional information in the meantime please do not hesitate to get in touch with our team.
Written Statement of Services
Support outwith office opening hours
Our Live Chat system allows clients to submit their query outwith hours.
This query will be logged as a ‘ticket’ on our system and our team will respond to this ticket within 3 working days.
In the case of emergencies, you should call our dedicated out-of-hours team who are available to assist you with any communal emergencies out with our office hours. You can contact them by calling our main line.
Support 9am – 5pm
To contact our team within office opening hours, please use our Live Chat function, where you can speak to one of our specialist team members in real time. Alternatively, you can telephone our office.
A team you can always rely on
Our team structure is robust and ensures efficient and effective delivery of service.
Rather than relying on individuals, we operate as dedicated teams, ensuring that there is always someone available to assist you. Our team-based system allows us to respond quickly and consistently deliver the high standards of service you expect.
Forward thinking factoring.
At Ross + Liddell, we are committed to continuous improvement and innovation.
We regularly review client and staff feedback and refine our methods, embrace new technologies, and explore more effective ways to manage your property. We are always working to set new standards for factoring.
If you have a suggestion for how we can improve our service please let us know below.