What if proposed works are subject to a NHBC/Premier Guarantee/New Home Insurance policy?
If the defect originates from construction and falls outside the 2-year developer warranty but within the 10-year new home insurance policy, homeowners can submit an insurance claim for repairs.
Most insurance providers require individual applications from each homeowner, meaning the works may not be processed as a joint project.
If the insurance provider allows Ross and Liddell to submit a claim on behalf of homeowners, we can assist with this process, but as this falls out with our Core Services, we will require to charge a fee for assisting homeowners in this regard.