Considering a Change of Property Factor?
We would be delighted to hear from homeowners who are reviewing their factoring arrangements. The process of making a change is more straightforward than you might think. At Ross + Liddell, we can assist you, make switching easy and ensuring your property receives the care and attention it deserves.
The Process of Changing Factor
We know that changing Factor can be a daunting process, which is why Ross + Liddell make it as simple and hassle-free as possible. For an overview of the process and how we can help, please see the steps below:
Step 1: Review Your Current Agreement
Check your Title Deeds and contract with your existing Factor, to establish the required notice period and information on voting within the development. We can assist you with this
Step 2: Engage with Fellow Owners
Most developments require a majority agreement among owners to appoint a new Factor. We can provide guidance on how to communicate with fellow homeowners, and build consensus.
Step 3: Formal Notification
Once the majority of owners have reached agreement, the next step is to formally notify your current factor in writing. Ross + Liddell can provide template letters and guidance to ensure your notice is correctly drafted, fully compliant with your Title Deeds, and accurately reflects the voting requirements.
Step 4: Handover
We’ll meet with owners to outline our services, introduce our dedicated teams, and begin delivering the professional standard homeowners deserve.
All we need from you to get the process started is:
- 5 years Claims Experience– this can be obtained from your current Factor
- Common Buildings Insurance Declared Value– this should be contained within your current insurance policy documentation
Why Choose Ross + Liddell?
We are one of Scotland’s largest and most established property factors. Our reputation is built on professionalism, innovation, and genuine care and commitment to homeowners.
Forward-Thinking Factoring: We continuously improve our services by embracing new technologies, listening to feedback, and setting higher standards.
Transparency & Trust: Our online portal gives you instant access to balances, invoices, and updates, so that you’re always informed.
Dedicated Teams: Unlike traditional models, we use specialist teams trained to resolve issues quickly and effectively. We don’t rely on a single point of contact, we have an entire team to assist you, so that you won’t be let down when your allocated Property Manager is absent, or leaves the firm.
Effective Communication Methods: Our Live Chat system provides fast, reliable support for any issues you need to raise. Instead of waiting days or weeks for an email reply, you can connect directly with our trained staff during office hours. This means you get answers quickly and can carry on with your day
Local Presence: With offices in Glasgow, Edinburgh and Dundee, we’re never far from your development.
Proven Experience: Established in 1854, we combine heritage with modern expertise to deliver a reliable Factoring Service.
Take the Next Step
Switching factor is about peace of mind, value for money, and confidence that your property is in safe hands. At Ross + Liddell, we deliver for homeowners.
Contact us today to discuss how we can help you change factor and start experiencing a forward-thinking factoring service.
Get in touch with our New Business Team to discuss your requirements further: