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The professionalism of one stop shop property services company Ross + Liddell - already evident in its ISO 9002 accreditation - has been consolidated by its acceptance as a member of ARLA, the Association of Residential Lettings Agents, the leading professional and regulatory body in the UK exclusively for letting agents in the private rented sector.
 ARLA membership demonstrates to landlords and tenants alike that Ross + Liddell is fully committed to representing their best interests in a professional manner. As an ARLA member, Ross + Liddell is required to comply with a Code of Practice and to have staff in its branches with suitable industry qualifications.
Jackie Maclean-Martin, head of residential lettings at Ross + Liddell, said, 'The fact that we have been accepted as an ARLA member means that our clients, both landlords and tenants, can rest assured that their affairs are handled professionally and competently by a reputable organisation.
'ARLA membership means that we are fully qualified to advise clients on a range of matters, such as keeping them abreast of the implications of forthcoming relevant legislation, advice on property health and safety requirements and advising landlords on their rights with regard to tenant's arrears. ARLA membership means that landlords can rely on us to manage their properties professionally.'
ARLA has strict rules on how agents members handle and deal with their client's money and bank accounts must be regularly audited. Each member firm is covered by the Association's Client Money Protection Bonding Scheme which safeguards client monies from any misappropriations of funds or claims of bankruptcy and every member firm must have adequate professional indemnity insurance.
Adrian Turner, Chief Executive of ARLA said, 'We are pleased to welcome Ross + Liddell into membership of ARLA. Professional letting agents such as these who are committed to promoting the highest standards in residential lettings help our Association to strengthen the private rented sector and to drive out the dishonest and cowboy agents who too frequently prey on an unsuspecting public.'
Ross + Liddell currently employs in excess of 80 staff from offices in Glasgow, Paisley and Edinburgh. Company turnover is approaching £3 million. Recent years have seen the firm expand the range of residential and commercial property services it provides, including property management, estate agency, surveys, valuations, rent reviews, letting, insurance and building surveying. |
